What you can expect from us: our portfolio of services

Since the foundation of transfer we have, together with our clients, increasingly refined our instruments  – our methods and tools are field-tested and efficient. Due to our extensive experience of the demands of mystery shopping projects we place special emphasis on an optimal combination of customized study design and proven standards. Furthermore, we support new commercial concepts as an external partner – reaching far beyond standard mystery shopping methods.

Quality is crucial to the success of every project and is therefore our ultimate benchmark, starting with consultation and conception, through selection and training of the mystery shopper panel, as far as multi-level validity checks during the analysis phase.