Privacy

Data protection

Whether you are a customer, prospect or visitor to our website, we respect and protect your privacy. What does that mean in plain language when it comes to your personal data?

Below you can quickly and easily get an overview of what personal information we collect from you and what we do with it. In addition, we will inform you about your rights under applicable data protection law and tell you whom to contact if you have any questions.

Responsible body is:

transfer GmbH
Daimlerstraße 13
85521 Ottobrunn
fon: +49 (0)89 6092939-0
info@transfer-gmbh.de

Contact details of the data protection officer:

transfer GmbH
data protection officer
Marianne Zauner
85521 Ottobrunn
fon: +49 (0)89 6092939-0
datenschutz@transfer-gmbh.de

For whom does this privacy policy apply?

This privacy policy applies to the website www.transfer-gmbh.de of the transfer GmbH (hereinafter: transfer). The pages in this site may contain links to other providers that are not covered by this privacy policy.

In the case of transfer, personal data are only collected, processed and used in accordance with the provisions of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act.

What personal data do we collect from you?

We collect your personal information when you contact us, e.g. as an interested party, customer or test customer. If you contact us, for example, via e-mail or contact form, we collect personal data. As an interested party, customer or mystery shopper, relevant personal data are, for example:

  • Your personal details (such as name, address, e-mail address and other contact details)
  • As well as other data comparable to the mentioned categories.

In connection with our website, we also collect data such as IP addresses and unique allocation characteristics of devices as well as anonymous data about your online behaviour. This helps us to recognize whether and how you are on our websites on the way to make our website customizable and user-optimized.

During your visit to the website, we collect technical data through our IT systems, such as: Information about the Internet browser, the operating system or the time of the page view, to ensure a faultless provision of the website and to make the website user-friendly and needs-based. The collection of this data is automatic as soon as you open our website.

How and why do we use your data (purpose of processing)?

In connection with our website, there are various types of personal data that we use in the following ways:

  • If you send us a message or make a request through our website, we will continue to use your information after processing your message or order to inform you about any of the topics you have mentioned or any other matter. This does not apply if you have objected to the processing and use of your data for advertising purposes.
  • Any further processing or use of your personal data will only take place - except in cases where we are legally obliged to do so - if you have given us your consent to do so. On some pages of this website, you have the opportunity to grant such consent (for example, consent to answer your request). In doing so, we will specify the purpose for which your data will be collected and processed in the event of consent. Your consent is of course voluntary and you can revoke it at any time with effect for the future by calling 089 / 6602939-28 or alternatively by sending an e-mail to info@transfer-gmbh.de.

We process personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG):

In the context of balancing interests (Article 6 (1) f GDPR)

If necessary, we process your data beyond the actual fulfilment of the contract for the protection of legitimate interests of us or third parties.

  • Analysis of information that we collect during the website visit to improve quality,
  • Analyse the results of marketing activities to measure the efficiency and relevance of our campaigns,
  • Ensuring IT security and IT operations,
  • Measures for the business control and further development of services and products.

On the basis of your consent (Article 6 (1) a GDPR)

Insofar as you have given us consent to the processing of personal data for specific purposes, the legality of this processing is based on your consent. A given consent can be revoked at any time. This also applies to the revocation of declarations of consent, which were issued to us before the validity of the GDPR, i.e. before May 25, 2018. The revocation of consent does not affect the legality of the data processed until the revocation.

Due to legal requirements (article 6 paragraph (1) c GDPR) or in the public interest

In addition, we are subject to various legal obligations, ie legal requirements and regulatory requirements

For the fulfilment of contractual obligations (Article 6 (1) b GDPR)

The processing of data is done in order to provide services in the context of execution, which are carried out at your request (for example, by interested parties). Further details on the data processing purposes can be found in the relevant contract documents and terms and conditions.

Which records do we keep?

Cookies

a) Session cookies

We use cookies on our website. Cookies are small text files or other storage technologies stored on your computer by your browser. These cookies process certain specific information about you, such as your browser, location data, or IP address.  

This processing makes our website more user-friendly, efficient, and secure, allowing us, for example, to display our website in different languages or to offer a shopping cart function.

The legal basis for such processing is Art. 6 Para. 1 lit. b) GDPR, insofar as these cookies are used to collect data to initiate or process contractual relationships.

If the processing does not serve to initiate or process a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) GDPR.

When you close your browser, these session cookies are deleted.

b) Third-party cookies

If necessary, our website may also use cookies from companies with whom we cooperate for the purpose of advertising, analyzing, or improving the features of our website.

Please refer to the following information for details, in particular for the legal basis and purpose of such third-party collection and processing of data collected through cookies.

c) Disabling cookies

You can refuse the use of cookies by changing the settings on your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support. Browser settings cannot prevent so-called flash cookies from being set. Instead, you will need to change the setting of your Flash player. The steps and measures required for this also depend on the Flash player you are using. If you have any questions, please use the help function or consult the documentation for your Flash player or contact its maker for support.

If you prevent or restrict the installation of cookies, not all of the functions on our site may be fully usable.

Server Data

For technical reasons, the following data sent by your internet browser to us or to our server provider will be collected, especially to ensure a secure and stable website: These server log files record the type and version of your browser, operating system, the website from which you came (referrer URL), the webpages on our site visited, the date and time of your visit, as well as the IP address from which you visited our site.

The data thus collected will be temporarily stored, but not in association with any other of your data.

The basis for this storage is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.

The data will be deleted within no more than seven days, unless continued storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.

Contacting Us

If you contact us via email or the contact form, the data you provide will be used for the purpose of processing your request. We must have this data in order to process and answer your inquiry; otherwise we will not be able to answer it in full or at all.

The legal basis for this data processing is Art. 6 Para. 1 lit. b) GDPR.

Your data will be deleted once we have fully answered your inquiry and there is no further legal obligation to store your data, such as if an order or contract resulted therefrom.

Use of Google Analytics with anonymization

We use Google Analytics on our website. This is a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).

Through certification according to the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.

The Google Analytics service is used to analyze how our website is used. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

Usage and user-related information, such as IP address, place, time, or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization function, whereby Google truncates the IP address within the EU or the EEA before it is transmitted to the US.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. This data can also be used to provide other services related to the use of our website and of the internet in general.

Google states that it will not connect your IP address to other data. In addition, Google provides further information with regard to its data protection practices at

https://www.google.com/intl/de/policies/privacy/partners,

including options you can exercise to prevent such use of your data.

In addition, Google offers an opt-out add-on at

https://tools.google.com/dlpage/gaoptout?hl=en

in addition with further information. This add-on can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics' JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein.

Alternatively, you can disable the future analysis of your website visit by Google Analytics, by "clicking" on the link below. By clicking on the link, a so-called "opt-out cookie" is configured, which means that the analysis of your visit to our site will be prevented in the future: 

Google Analytics deactivate

 

Please note that if you delete the cookies in your browser settings, this may also delete the opt-out cookie and its re-activation may become necessary.

Use of Google Maps

Our website uses Google Maps to display our location and to provide directions. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).

Through certification according to the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established whenever our website is accessed.

If you access the Google Maps components integrated into our website, Google will store a cookie on your device via your browser. Your user settings and data are processed to display our location and create a route description. We cannot prevent Google from using servers in the USA.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.

By connecting to Google in this way, Google can determine from which website your request has been sent and to which IP address the directions are transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your browser. Further details can be found in the section about cookies above.

In addition, the use of Google Maps and the information obtained via Google Maps is governed by the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=en and the Terms and Conditions for Google Mapshttps://www.google.com/intl/de_de/help/terms_maps.html.

Google also offers further information at

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

Google AdWords 

Our website uses Google AdWords and conversion tracking. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google).

Through certification according to the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.

We use conversion tracking to provide targeted promotion of our site. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

If you click on an ad placed by Google, the conversion tracking we use stores a cookie on your device. These so-called conversion cookies expire after 30 days and do not otherwise identify you personally.

If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you clicked on one of our ads placed on Google and that you were then forwarded to our website.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. In addition, we receive information about the number of users who clicked on our advertisement(s) as well as about the pages on our site that are subsequently visited. Neither we nor third parties who also use Google AdWords will be able to identify you from this conversion tracking.

You can also prevent or restrict the installation of cookies by making the appropriate settings in your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support.

In addition, Google provides further information with regard to its data protection practices at

https://services.google.com/sitestats/de.html

http://www.google.com/policies/technologies/ads/ 

http://www.google.de/policies/privacy/

in particular information on how you can prevent the use of your data.

Your rights to information, correction, suspension, cancellation and opposition

  • You have the right to receive information about your personal data stored by us at any time. Likewise, you have the right to correction, blocking or, apart from the prescribed data storage for business transactions, deletion of your personal data. Please contact our data protection officer. The contact details can be found at the bottom.
  • For a data lock to be taken into account at all times, these data must be kept in a lock file for control purposes. You can also request the deletion of the data, as long as there is no legal archiving obligation. As far as such an obligation exists, we lock your data on request.
  • You can make changes or revoke your consent by notifying us with effect for the future.

Who receives the personal data provided by you?

Within transfer, those entities gain access to your data, which they need to fulfil our contractual and legal obligations. Our service providers and vicarious agents may also receive data for these purposes.

  • Other data recipients may be those for whom you have given us your consent to the transfer of data.
  • As part of our service delivery, we hire contractors who contribute to the fulfilment of the contractual obligations, such as: For example, data centre service providers, IT partners, shredders, etc. These contractors are contractually obliged by us to comply with the professional secrecy and compliance with the requirements of the GDPR and the BDSG. 

Is data transmitted to a third country or to an international organization?

US-based Google LLC is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

How long will your data be stored?

We do not process and store your personal data longer than we need for each processing purpose. If the data are no longer required for the fulfilment of contractual or legal obligations, these are regularly deleted, unless their temporary processing is necessary for the following purposes:

Fulfilment of commercial, tax and professional retention periods. The deadlines for storage and documentation are two to ten years.

  • Preservation of evidence under the statute of limitations. According to §§195 ff. Of the Civil Code (BGB), these limitation periods can be up to 30 years, whereby the regular limitation period is three years.

Information about your rights

  • Right to information Art. 15 GDPR:

You have the right, upon request, to obtain free information as to whether and what data is stored about you and for what purpose the storage takes place.

  • Right to rectification acc. Art. 16 GDPR:

You have the right to request immediate correction of your incorrect personal data from the person responsible. Taking into account the purposes of processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

  • Right to cancellation ("right to be forgotten") in accordance with Art. Art. 17 GDPR:

You have the right to ask the person responsible for your data to be deleted immediately. The controller is obliged to delete personal data immediately if one of the following reasons applies:

  1. a) purposes for which the personal data have been collected are omitted
  2. b) You revoke your consent to processing. There is no other legal basis for the processing.
  3. c) You object to the processing. There is no other legal basis for the processing.
  4. d) The personal data were processed unlawfully.
  5. e) The deletion of personal data is required to fulfil a legal obligation under Union or national law to which the controller is subject.

(f) The personal data have been collected in relation to information society services offered pursuant to Article 8 (1).

  • Right to restriction of processing acc. Art. 18 GDPR &. § 35 BDSG:

You have the right to request the restriction of processing if one of the following conditions is met:

  1. a) The accuracy of your personal data is questioned by you.
  2. b) The processing is illegal; They refuse a deletion, however.
  3. c) Personal data is no longer needed for the purposes of processing; However, you need the information to assert, exercise or defend your rights.
  4. d) You have objection to the processing gem. Art. 21 para. 1 GDPR. As long as it is not clear whether the legitimate reasons of the person responsible prevail over you, processing will be restricted.
  • Right to data portability Art. 20 GDPR:

You have the right to receive the data provided by you in a structured, common and machine-readable format from the person responsible. A forwarding to another responsible person may not be hindered by us.

  • Right of opposition acc. Art. 21 GDPR:

Please contact the person responsible for processing (see above).

  • Complaint right with the supervisory authority acc. Art. 13 para. 2 lit. d, 77 GDPR i. V. m § 19 BDSG:

If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the regulatory authority. Please contact the responsible supervisory authority.

  • Withdrawal of consent acc. Art. 7 (3) GDPR:

Is the processing based on your consent in accordance with. Article 6 (1) (a) or Article 9 (2) (a) (processing of special categories of personal data), you are entitled at any time to withdraw the appropriately bound consent without the legality of the consent given until it has been revoked Processing is touched.

To what extent is there an automated decision-making process?

In principle, we do not use fully automated automatic decision-making pursuant to Article 22 GSPR to justify and implement the business relationship.

Is profiling taking place?

We partially process your data fully automated with the aim of evaluating certain personal aspects (profiling). For example, we use profiling in the following cases:

         Use of Google Analytics
         (See "What records do we keep?")

Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

Change of our privacy policy

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as: For example, when introducing new services. Your new visit will be subject to the new privacy policy.

Questions to the data protection officer

If you have any questions about data protection, please write us an e-mail or contact our data protection officer directly:

contact:

datenschutz@transfer-gmbh.de